Spam Filter Blocks E-mails from Support
Question
My spam filter is blocking e-mails from support.
Answer
If your e-mail application uses a spam filter, you may find that you
are not able to receive e-mails from the Lineage 2 Adena Support
Team. This might keep you from getting a response to a question or
issue sent in by e-mail or using the Ask a Question feature. To make
sure that you can receive e-mail from support, be sure to set your
spam filter to allow e-mail from the support address for your
country.
North America and Non-European Countries
Lineage 2 Adena noreply@Lineage 2 Adena.com
Europe
Lineage 2 Adena noreply@Lineage 2 Adena.com
It is also important to allow these addresses if you use a "Whitelist"
or "Verification Filter." These e-mail features send an automated
message to the sender of an e-mail, asking the sender to click on a
URL in order to be added to a list of accepted addresses. We are not
able to respond to these requests. Therefore, it is your
responsibility to add our e-mail address to your list of allowed
addresses.
